2036 Privacy Policy — How We Keep Your Data Safe
Protecting your personal data is our top priority at 2036. This policy clearly explains what information we collect, why we collect it, and how we keep it secure.
What types of data do we collect?
Various types of data are collected from you while using the 2036 platform. This information is used to deliver the best possible service and keep your account secure. A detailed breakdown of the data collected is provided below.
- Account Information: During registration, your name, phone number, date of birth, national ID number, and chosen password are collected. This information is required to verify your identity and manage your account.
- Payment Information: When transacting via bKash, Nagad, or Rocket, your mobile number and transaction records are saved. Full card numbers or bank account details are never stored on our servers.
- Device & Browser Information: Your device type, operating system, browser version, and IP address are logged automatically. This supports security monitoring and service improvement.
- Usage Information: Anonymous data on which games you played, how long you used the platform, and which pages you visited is collected and analyzed.
How do we use the data we collect?
Identity information is used to verify your account and prevent unauthorized access, keeping your account secure.
User behavior is analyzed to improve the platform's games, interface, and payment experience, and to deliver a more personalized experience.
Transaction and login activity is monitored to detect unusual behavior, protecting your funds and data from fraudulent activity.
Your contact details are used to send account updates, bonus offers, and important security alerts. You can opt out of marketing messages at any time.
Data is retained as required to comply with applicable Bangladeshi laws and regulatory guidelines. Specific information may be shared in response to valid requests from authorities.
Your account and transaction data is used to resolve issues and provide support, ensuring fast and effective solutions.
What should you know about cookies and tracking?
The 2036 platform uses cookies and similar technologies to enhance your browsing experience and ensure platform functionality. Cookies are small text files stored on your device.
We use three types of cookies: Essential Cookies (for login sessions and security), Functional Cookies (to save your preferences and language settings) and Analytics Cookies (for anonymous data collection to improve the platform).
Rejecting essential cookies will prevent the platform from functioning properly. You can manage or delete optional cookies through your browser settings. Clearing cookies may require you to reset your preferences on your next visit.
- Session Cookies: Keeps you logged in; automatically cleared when the browser is closed
- Persistent Cookies: Remembers language and preference settings; cleared after a set period
- Analytics Cookies: Collects anonymous page visit data with no personally identifiable information
- Security Cookies: Helps detect fraud and bot activity
Is data shared with third parties?
2036 does not sell or rent your personal data. However, limited information may be shared in certain circumstances.
Service Providers: We work with trusted third parties for payment processing, cybersecurity, and game operations. These partners may only use your data for their designated tasks and are bound by confidentiality agreements.
Legal Obligations: Relevant information may be disclosed in response to lawful requests from Bangladeshi courts, law enforcement, or regulatory authorities. Only the minimum necessary data is shared in such cases.
Business Changes: In the event of a change in business ownership or a merger, user data may be transferred. Users will be notified in advance.
What rights do you have over your data?
You can view your saved personal data at any time by logging into your account. You may also contact our support team to request detailed information.
Contact the support team to correct any inaccurate or outdated information. Changes to your name, phone number, or ID details will require a verification process.
You may request deletion of your personal data alongside an account closure request. However, certain transaction records may be retained for a specified period to meet legal obligations.
You have the right to object to marketing communications or certain types of data processing. To submit such a request, contact us via the support email.
How long is data retained, and what happens when the policy changes?
Data Retention Period
Personal data is retained for as long as your account remains active. Following account closure, transaction and identity records may be kept for up to five years to meet legal obligations.
Security logs and device information are typically deleted after 90 days. Anonymized usage data for analytics may be retained longer, but contains no personally identifiable information.
How will you be notified of policy changes?
2036 reserves the right to update this Privacy Policy. Any changes will be announced on the platform, and a notification may be sent to your registered phone number. Continued use of the platform after changes are made constitutes your acceptance of the updated policy.
For any privacy-related questions, data correction requests, or complaints, please reach out to us. We aim to respond within 48 hours.
Email:
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